Privacy Policy

Effective November 13, 2026

This policy explains what personal information Lot Bird collects, why, who receives it, and the choices you have.

1. Who is responsible for your information

Lot Bird (lotbird.com) is operated by Veribas LLC, 3480 Preston Ridge Rd, Suite 500, Alpharetta, GA 30005. This policy covers the information we handle through the website and the emails and calls connected to it.

2. Information we collect

Information you give us:

Account details: your email address, and your name and phone number if you add them.
Requests about a car: your name, email, phone number, your message, and the vehicle you asked about.
Selling or trading a car: your vehicle's details (year, make, model, mileage, condition, VIN if provided), your ZIP code, name and contact details, and any appointment time you request.
Financing requests: your name and contact details, ZIP code, the down payment and term you prefer, and the credit range and employment status you describe yourself. We do not ask for a Social Security number, date of birth or bank details.
Dealership accounts: business contact details, lead-delivery settings and team members' email addresses. Card payments for dealer packages are handled by our payment processor; we do not store card numbers.
Questions you type into the Discover assistant.

Information collected automatically: the pages and listings viewed, searches, approximate location derived from your IP address or the ZIP code you enter, device and browser type, cookie and advertising identifiers, how you reached the site (for example which ad or link), and saved cars and search preferences kept in your browser. Some of this is collected by analytics and advertising partners through cookies and pixels on the site. If you call a number shown on a listing, we receive the calling number, the time and length of the call, and (after a recording notice) a recording of the call.

3. How we use information

to run the site: sign you in, show and save vehicles, and remember your preferences;
to pass your requests to the dealership(s) that can answer them and keep a record of them;
to send service emails and texts (sign-in links, confirmations, offers on your car);
to market to you: emails and text messages about vehicles, price changes and offers, and advertising for Lot Bird and for vehicles like the ones you viewed on other websites, apps and social platforms (targeting and retargeting);
to give dealerships reporting about their listings, leads and calls;
to measure and improve the site, prevent fraud and abuse, and meet legal obligations.

4. Who we share information with

We share personal information only as described here:

Dealerships. When you ask about a car, request financing, ask for trade-in offers or call a listing's number, we send your request, contact details and (for calls) the call record to the relevant dealership(s) so they can respond. Dealerships are independent businesses and handle that information under their own privacy practices.
Service providers that work for us: website hosting and analytics, database and sign-in, email delivery, telephone and call recording, payment processing, and the AI service that powers the Discover assistant. They may use the information only to provide their service to us.
Advertising and analytics partners, including Google (Google Analytics and Google Ads) and Meta (Facebook and Instagram), and others we may add. Through cookies and pixels they receive identifiers and information about your activity on the site, and we may send them contact details such as your email address or phone number in a scrambled (hashed) form, so that we can measure the site and show relevant ads to you and to people like you. They use this information under their own privacy policies.
Legal and safety: when required by law or legal process, or to protect the rights, property or safety of our users, dealerships, the public or us.
Business transfers: if we are involved in a merger, sale or reorganisation, information may transfer as part of it.

We do not sell your personal information for money. Providing information to advertising partners for targeted advertising is treated as "sharing" or a "sale" under some state privacy laws, and you can opt out of it at any time under Your choices and rights below. Sending your request to a dealership happens only because you asked us to.

5. Cookies and similar technologies

We use cookies the site needs in order to work (such as keeping you signed in and remembering your saved cars), analytics cookies to understand how the site is used, and advertising cookies and pixels from partners such as Google and Meta to show you relevant ads on other websites and apps and to measure our advertising. See the Cookie Policy for the details.

6. Your choices and rights

Targeted advertising and the sale or sharing of personal information: use the control above (or Decline on the cookie notice) to opt out on this browser. We also honor the Global Privacy Control signal. To opt out of our use of your email address or phone number for advertising audiences, email us.
Marketing emails: use the unsubscribe link in any marketing or alert email. Service emails about a request you made will still be sent.
Text messages: reply STOP to any text from us to stop marketing texts, or HELP for help. Message frequency varies, and message and data rates may apply. Consent to marketing texts is not a condition of any purchase. We do not share mobile numbers or text-message consent with third parties for their own marketing.
Calls: tell the dealership or us that you no longer wish to be contacted.
Access, correction and deletion: you can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it and close your account. Email us from the address on your account so we can verify the request. We will respond within the time the law requires and will not treat you differently for making a request.
State privacy rights: depending on where you live (for example California, Colorado, Connecticut, Virginia and other states), you may have additional rights, including to appeal a decision about your request. Contact us to use them.

If we passed your request to a dealership, deleting it from our records does not delete the dealership's copy; contact the dealership for that.

7. How long we keep information

We keep account information while your account is open. Requests, trade-in submissions and financing requests are kept for as long as needed to provide the service and for record-keeping, generally up to three years. Call recordings are kept for up to one year. We may keep information longer where the law requires or to resolve disputes.

8. Security

We use reasonable technical and organisational measures to protect personal information, including encrypted connections and access controls that limit each dealership to its own leads. No system is perfectly secure, and we cannot guarantee security.

9. Children

The site is for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us information, contact us and we will delete it.

10. Changes to this policy

We may update this policy. We will change the effective date above and, for significant changes, give notice on the site or by email.

Contact us

Lot Bird is a product of Veribas LLC.
3480 Preston Ridge Rd, Suite 500
Alpharetta, GA 30005
support@lotbird.com

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Veribas LLC · 3480 Preston Ridge Rd, Suite 500, Alpharetta, GA 30005 · support@lotbird.com

© 2026 Veribas LLC. Lot Bird is a product of Veribas LLC. Lot Bird is a vehicle search site, not a dealer: every car shown is offered for sale by the dealership named on its listing, and the sale is between you and that dealership. When you send a request about a car, we pass your contact details and message to that dealership so it can reply. Prices, mileage and equipment come from each dealer's own listing, are refreshed daily, and can change or sell without notice. Prices exclude tax, title, registration and any dealer fees — confirm the out-the-door price with the dealer. Estimated payments are illustrations only (10% down, 7.99% APR, 72 months, before tax and fees), not an offer or approval of credit; your rate and terms depend on your lender. Deal ratings compare a car's asking price with similar cars listed on this site, adjusted for age and mileage; they are not appraisals, do not reflect condition or history, and cars without enough similar listings are not rated. Veribas LLC is not affiliated with any vehicle manufacturer.

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